In your message, please include:
- The email address associated with the charge. If you are not sure, your best guess(es).
- The charge date
- The amount
We reply promptly within 1-2 business days and fully resolve any issues with no hassle for you.
When you purchase a GenVRInc product/service, you may see a charge like this on your credit card or Paypal statement: EPOCH *GENVRINC